Streak Archives – MyWhoosh

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Setup

5

Which devices work with MyWhoosh?
What is MyWhoosh?
Why am I not able to connect my heart rate monitor to MyWhoosh?
How do I report a new bug in MyWhoosh?
Which smart equipment works with MyWhoosh?

My Account

9

Is there a membership fee to use MyWhoosh?
How do I link MyWhoosh to a third-party training platform?
How do I view my past rides on MyWhoosh?
How do I create an account on MyWhoosh?
How do I change the email ID I registered with MyWhoosh?
How do I reset my MyWhoosh password?
How do I disconnect MyWhoosh from a third-party training platform?
What devices are compatible with MyWhoosh?
How can I update my gender information?

Events & Racing

8

How do I join an event on MyWhoosh?
How do I register for an event on MyWhoosh?
Are there any specific requirements for joining an event?
I have a Mac device. Can I join an event?
I accidentally registered for the wrong event on MyWhoosh. How do I cancel my registration and re-register for a new event?
I have registered for an event and got the approval e-mail. However, I cannot see the event in the ‘Upcoming Events’ section in the MyWhoosh app. How do I fix this?
Sunday Race Club
Is a secondary power souce required to participate in the events?

Verification

1

How do I upload a weigh-in video or height video for an event?

Streak

8

What is the Streak System?
How do I start or maintain a streak?
What happens if I miss a week?
What is a Streak Repair?
How do I see my streak status?
How else can I repair my streak?
How and when do I get rewards?
Does it work offline?

Vault

19

What is the Vault in MyWhoosh?
How does the Vault season work?
How do I earn keys for the Vault?
How many keys do I need to open the Vault, and how often can I open it?
Is there a limit to how many keys I can earn per day?
What happens if I go over the daily key limit?
What kinds of rewards can I get from the Vault?
Are Vault rewards random, and are some rarer than others?
What happens to my keys and the Vault when the season ends?
Can I buy keys or pay to open the Vault?
Is the Vault only for cycling, or does it work with running and rowing too?
How will I know when I have enough keys to open the Vault?
What are “Bonus Key Windows”?
How do I claim in‑game rewards from the Vault (coins, gems, garage items)?
How do I redeem real‑world experiences like “Ride with Pro” or cycling holidays?
How do I redeem merchandise such as jerseys or bottles?
Is there a time limit to redeem my Vault rewards?
Where can I see all the rewards I’ve earned from the Vault?
What should I do if I think I earned a reward but didn’t get an email?

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Streak

What is the Streak System?
How do I start or maintain a streak?
What happens if I miss a week?
What is a Streak Repair?
How do I see my streak status?
How else can I repair my streak?
How and when do I get rewards?
Does it work offline?

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