Setup 5 Which devices work with MyWhoosh? What is MyWhoosh? Why am I not able to connect my heart rate monitor to MyWhoosh? How do I report a new bug in MyWhoosh? Which smart equipment works with MyWhoosh?
My Account 9 Is there a membership fee to use MyWhoosh? How do I link MyWhoosh to a third-party training platform? How do I view my past rides on MyWhoosh? How do I create an account on MyWhoosh? How do I change the email ID I registered with MyWhoosh? How do I reset my MyWhoosh password? How do I disconnect MyWhoosh from a third-party training platform? What devices are compatible with MyWhoosh? How can I update my gender information?
Events & Racing 8 How do I join an event on MyWhoosh? How do I register for an event on MyWhoosh? Are there any specific requirements for joining an event? I have a Mac device. Can I join an event? I accidentally registered for the wrong event on MyWhoosh. How do I cancel my registration and re-register for a new event? I have registered for an event and got the approval e-mail. However, I cannot see the event in the ‘Upcoming Events’ section in the MyWhoosh app. How do I fix this? Sunday Race Club Is a secondary power souce required to participate in the events?
Streak 8 What is the Streak System? How do I start or maintain a streak? What happens if I miss a week? What is a Streak Repair? How do I see my streak status? How else can I repair my streak? How and when do I get rewards? Does it work offline?
Vault 19 What is the Vault in MyWhoosh? How does the Vault season work? How do I earn keys for the Vault? How many keys do I need to open the Vault, and how often can I open it? Is there a limit to how many keys I can earn per day? What happens if I go over the daily key limit? What kinds of rewards can I get from the Vault? Are Vault rewards random, and are some rarer than others? What happens to my keys and the Vault when the season ends? Can I buy keys or pay to open the Vault?